Is Technology Changing the Culture of the Industry?

(Food and Beverage, Technology) Permanent link

7_2_15_175wThe seven most expensive words in business are: “We have always done it that way.” 

We’ve cited this famous saying before, but it bears repeating, and you don’t want to be the person to use this phrase.

So far in 2015 the Sarbari team has exhibited at the Philadelphia Hospitality Show, The International Restaurant & Foodservice Show of New York and The New England Food Show in Boston. Read more...

Do You Really Need Technology to Run Your Restaurant More Efficiently?

(Accounting and Finance, Food and Beverage, Technology) Permanent link

5_25_15_175wThis may seem like a strange question coming from a technology provider, but it’s a valid one. Does your restaurant, country club or food service operation really need to rely on technology to run more efficiently and productively?  Haven’t restaurants been around for decades before the emergence of POS systems, online reservations, menu boards and accounting software to track sales and expenses? Read more...

Top 10 Technology Blunders for Employers

(Technology) Permanent link

3_26_15_175wAs one who presumably has no nude selfies, you may not be too concerned about a “hack” like the one that continues to afflict celebrities like Jennifer Lawrence and Kate Upton. But that doesn’t mean there aren’t still plenty of technology issues that an employer should look out for. Are you guilty of any of these top ten technology blunders that are either committed or allowed by employers? Read more...

Improve Business Efficiency and Save Time and Money in the Back-of-the-House

(Accounting and Finance, Technology) Permanent link

3_5_15_175wYou know the drill: your kitchen manager is going to spend more than 70 hours this week in your club’s full-service restaurant. The vast majority of that 70+ hour work week will most likely be spent putting together food orders, paying multiple vendors, organizing shifts and schedules, double checking invoices and attending to the never ending minutiae of running a restaurant. Read more...

No Need to Go to the Movies to Enjoy 3D

(Technology) Permanent link

12_18_14_175wRemember from our childhood, when watching 3D movies consisted of those flimsy glasses with red and blue lenses, and the subsequent headaches?

It’s fascinating that despite all the technological advances and innovations in the film and home theatre industries over the past couple of decades, 3D imagery is still a desired appointment. Movie producers are still making 3D movies, and high-end television and home theatre manufacturers are still offering products with 3D capabilities (and better glasses). more...

Who is Winning the Negative On-Line Review Battle?

(Risk Management, Technology) Permanent link

08_14_14 Online Review 175 Recently, some businesses have battled negative reviews aggressively by using contracts. One web retailer, KlearGear.com, slapped a $3,500 fee on a customer for violating an anti-disparagement provision in its terms of use on its web-site and reported the customer as delinquent to credit agencies, harming their credit. In another situation, a New York dentist required her patients to sign an agreement waiving any right to comment publicly about her services and to assign to her the copyright in any after-the-fact reviews. more...

Explore the Cloud

(Technology) Permanent link

04_03_14_175w“Cloud computing is often far more secure than traditional computing, because companies like Google and Amazon can attract and retain cyber-security personnel of a higher quality than many governmental agencies.” -Vivek Kundra, former federal CIO of the United States
  
The idea of cloud computing has really taken off over the last few years. IT firms and telecom companies of all sizes are putting more and more emphasis on developing cloud infrastructure for businesses.  more...

Six Ways Clubs Can Enhance Service with Mobile Technology

(Technology) Permanent link

09_20_13_175wA country club is a “high touch” business — a well-trained, attentive and welcoming staff is critical to success. But “high tech” also plays an increasingly important role. The latest wireless LAN (WLAN) and mobile technologies are enhancing the way clubs serve their members by providing access to information and applications at any location and from any device.
 
Here are six mobile solutions that enable you to bring service right to each member, increasing revenue, profitability and customer satisfaction: more...

This information is provided for informational purposes only. The contents are presented with no warranty, either expressed or implied by the Club Managers Association of America. No legal responsibility is assumed for the outcome of decisions, commitments or obligations made on the basis of this information. If your club is faced with a question concerning legal issues, you should contact the club’s legal counsel for the specific application of the law to your situation.