Human Resources


Put these tools into the hands of your HR Department staff members and help the department run efficiently and effectively!

Click here for the latest I-9 Form, Employment Eligibilty Verification Form from the Department of Labor and Homeland Security.

The Employer Handbook for Clubs

Authored by club industry legal and employment experts, The Employer Handbook for Clubs will assist your establishment in navigating thorny legal and regulatory issues such as immigration and verification, your obligations under the Fair Credit Reporting Act, legal aspects of employee substance abuse and drug testing, youth worker regulations, family and medical leave, workers’ compensation, federal employment law record keeping requirements, what you need to know about the Fair Labor Standards Act and recent minimum wage legislation, along with invaluable information on hiring and termination, costly hiring mistakes, background screenings; selection interviewing; employee retention, productivity, and motivation; scheduling; time management; performance appraisals; setting up retirement plans, and more.

The Hiring Handbook  – Recruitment Resources, Forms and Best Practices for Clubs 

This resource is a successor to the 2004 Premier Club Services Signature Item How to Hire Reference Series. This manual includes an all-in-one comprehensive overview of hiring strategies and practices in the private club industry. In addition, you will find an array of useful resources, industry information and contacts.

 Human Resources Audit for Private Clubs  

This resource analyzes every phase of a club's human resources operations - from pre-hire to post-termination. The audit can be utilized immediately as a management tool to identify problems before they happen, as well as show management, or board and employees that the club takes a proactive approach to its human resources operations. Sections covered include employee selection, employee recognition, benefits/working conditions, wage and benefits administration, employee discipline, post termination matters and many others.

Performance Goals and Expectations

The purpose of the Performance Goals/Expectations Documents is to help a club define what it expects of its managers. These documents can be used for the GM/COO, clubhouse or assistant managers, with adjustments to reflect the responsibilities of each position.

Performance Evaluations

The goal of the Performance Evaluation Program is to provide procedures and forms that will help clubs develop an objective, timely, comprehensive and well-documented performance feedback process.

Candidate Position Profile

The purpose of the Candidate Position Profile is to help a club define its expectations when hiring a new General Manager/Chief Operating Officer. The profile will be of value when developing the position specification for the search, search interview guide, job description, employment contract, and more.