Shipping & Returns

We guarantee satisfaction. Merchandise may be returned within 30 days for a full refund less shipping & handling. No questions asked.

Domestic Standard: Add $8 for orders up to $65. For orders exceeding $66, add 12 percent of subtotal before tax.

Domestic 2-day:
20% of purchase total plus $10 rush fee*

Domestic Overnight:
30% of purchase total plus $10 rush fee*

*Please note: Orders are only processed Monday-Friday, excluding government holidays. Order must be placed by 12:00 p.m. EST for guaranteed expedited shipping. Orders placed after 12:00 p.m. EST on Friday, may not be processed/shipped-out until Monday.

International:30% of purchase total

*All international orders have a standard shipping rate of $60 for orders less than $200; orders of $200 or more are charged 30 percent of the pre-shipping cost total.

• Customers shipping products internationally need to be aware that cross-border shipments are subject to opening and inspection by customs authorities. Also, it may be necessary to provide shipment and product information, such as titles, to international carriers, and such information may be communicated to customs authorities in order to facilitate customs clearance and comply with local laws.

CUSTOMS CHARGES: You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering
from CMAA Marketplace, you are considered the importer of record and must comply with all laws and regulations of the country to which you are receiving/sending the goods.

• All Bookmart items will be delivered to US and Canadian destinations within 7-10 business days unless expedited service is requested. Standard delivery for international orders will take 5-21 business days depending on location. Expedited shipping for international orders will take 1-5 business days. Please allow 10-15 business days for Certification book orders.

Due to import/export restrictions, we are unable to ship packages to the following countries:
Afghanistan, Cuba, Iraq, Kiribati, Libya, North Korea and Somalia.

• If you purchase more than one title, please note that your order may be shipped from more than one location, and therefore may arrive in separate packages.

• If you have any questions regarding Bookmart or the MarketPlace, please contact us.

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