Customer Service Revolution Book Club Series

Entry Details

Following the lead of CMAA, the Florida Chapter recognized all member clubs as our Jay DiPietro Most Valuable member award winners.

Implementation

Each Club was sent a customized letter and a beautiful certificate, emblazoned with our logo and ribbon.  It was suggested that the clubs share it with their boards, frame the certificate, and place it in a prominent position.  The comments and genuine appreciation has been overwhelming.