New Member Gift

Entry Details

The Club industry fosters one of the most unique professional environments. Like any company, a club needs to operate, at its core, as a business. However, the heartbeat of this industry is its people.   Making memories for our members is the true cornerstone of clubs, so empowering our team members with the skills and mindset to go above and beyond is important. While there are many leadership and coaching tactics for empowering people, sometimes, it just takes a relatable story that hits home.

Implementation

NJCMA has included some light reading material in its welcome packet! Each new member receives a copy of Will Guidara’s Unreasonable Hospitality. This book is a powerful testament to our industry’s commitment to exceeding expectations. We hope all NJCMA members find inspiration within its pages and share its wisdom with their teams.