BINGO

How has this idea enhanced your club's operation, etc.?

We engage with the F&B team and play BINGO to encourage them to upsell specific items throughout the evening.

How was this idea implemented, and what have been the club members' reactions?

The Food and Beverage Operations Manager work to fill a card with items that they would like the F&B to sell.  We print them out and then have cash prizes ready for the staff as they get BINGO.