Cashless Tipping

How has this idea enhanced your club's operation, etc.?

Many members wanted to tip our Outside Services team, but they never had cash on hand. Greystone is a cashless facility, and they just didn't carry it. Seeing a need that we could fill, we sought a way to offer cashless tipping in a format that could be pooled and equally shared amongst the staff scheduled that day.

How was this idea implemented, and what have been the club members' reactions?

TipBrightly helped us fill that need with QR Codes leading to a branded landing page that allowed members to enter their tip amount & provide the Club with instant feedback. Users can choose to pay the processing fee or have the processing fee taken from the tip (most pay the fee in addition to the tip). Greystone then had these QR Codes printed on polymetal signs and mounted outside the bag drop locations at both our courses and on the golf cart GPS screens to maximize reach.