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Idea Fair

Employee Lunch & Learn

How has this idea enhanced your club's operation, etc.?

This is a fantastic opportunity for staff to get direct assistance from benefits representatives in the Employee Lounge, making it easier to navigate available products and apps while enjoying an enhanced lunch and giveaways!

How was this idea implemented, and what have been the club members' reactions?

This initiative allowed staff to have hands-on, direct contact with benefits representatives, providing a personalized, in-the-moment experience that truly made a difference. Employees could ask questions, clarify details, and even get enrolled on the spot, streamlining the process and removing any potential barriers. Additionally, having all representatives speak Spanish was a significant advantage, ensuring clear communication and making the experience more accessible for Spanish-speaking staff members. This level of support and convenience not only empowered employees but also helped them make informed decisions with ease and confidence.

About the author

Lura Savona

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