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Idea Fair

Live Chat

Description

Over 1,500 members & guests have benefited to date from our Live Chat
solution. Some of the benefits of a Live Chat solution include:

  • Drive rounds and revenue
  • Improve customer service and loyalty
  • Discover pain points for members
  • Faster problem resolution
  • Member convenience
  • Proactive outreach
  • Reports and analytics

Implementation

Members & guests demand access to immediate support that helps them easily navigate the website in their preferred format.

Using Live Chat, we can communicate with our members in a channel
they prefer and use that to provide an unforgettable experience.

About the author

Ron Banaszak

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