Leadership/Legislative Conference

Leadership Address & Networking Activity: Superglue Your Culture Through Meaningful Connection and Abundant Appreciation with Sarah McVanel

If you had the easiest, fastest, simplest, and no-cost strategy to engage, unite, and retain everyone in your organization, would you want to know about it?

Many passionate, brilliant, hard-working people want to do their best yet feel unappreciated and overworked. Similarly, there are well-intentioned leaders who wish to show appreciation to their people, but they’re busy and unsure if their efforts will make a difference.

Add to that a stale and misaligned corporate recognition program, and what you have is the perfect recipe for disengagement and turnover!

How do we bridge the gap between what employees need and what organizations are prepared to do?

Recognition is the answer. And it’s easy! All you need to know are the three universal strategies that work instantaneously. As a result, you’re going to raise trust, boost satisfaction, deepen a sense of belonging, and you will go down in history as the best boss and colleague – ever!

This work is magical. And it creates a ripple effect. It gets leaders, employees, and everyone in between excited again. It gives people hope that they can LOVE work again.

This session will introduce you to a proven process for self, team, and organizational recognition called F.R.O.G. Forever Recognize Others’ Greatness™. You will walk away ready to take action to shift your culture right away.

Tap into this universal need that everyone has and isn’t getting enough. Join Canada’s Recognition Expert, Sarah McVanel, in creating a recognition movement that will be so contagious it will cascade through your event and beyond.

Check out this preview from Sarah McVanel:

Legislative Address: Economic Update with RSM’s Chief Economist Joe Brusuelas

An award-winning economist with more than 20 years of experience analyzing US monetary policy, labor markets, fiscal policy, international finance, economic indicators and the condition of the U.S. consumer, Brusuelas will provide an economic update and address the question of whether it will be a recession or a soft landing for the economy. A member of The Wall Street Journal’s forecasting panel, he regularly briefs members of Congress and other senior officials on the effects of federal policy and the factors by which executives make business decisions. 

Brusuelas frequently offers his insights on the US, Canadian and global economies in the financial media, including CNBC, Cheddar News, NPR’s Marketplace, Yahoo! Finance, Financial Times, The New York Times, The Wall Street Journal, The Washington Post, Axios and Politico. In 2020, he was named one of the 100 most influential economists by Richtopia.

Engagement Lunch

Club Governance Collaboration

In this panel discussion, learn about this governance initiative, the release of the Private Club Governance: A Handbook of Principles and Best Practices, and how the industry will benefit with representatives from CMAA and the National Club Association.

Elevating Onboarding: Harnessing Community and Connection with Shannon Herschbach and Mike Phelps

Join us as we delve into the art and science of onboarding and discover how to leverage community and connection to elevate the member and staff onboarding experience. In this one-hour session, Pipeline will explore the critical role of onboarding in shaping the member and employee experience and driving engagement in Chapters and membership clubs. Drawing from the latest insights and best practices learned from developing custom onboarding programs for members and employees at more than 100 private clubs (and Chapters), Pipeline will delve into the principles of effective onboarding, from addressing technical questions and quickly providing value, to integrating into your culture and creating turnkey experiences.

We will discuss practical strategies to enhance your onboarding process, including the use of email drips, in person orientations, microsites, video, social media and more. We will also explore the power of feedback, the role of ambassadorship in fostering connections, and the importance of providing sneak peeks into future content.

This session is designed to equip Chapter and club leaders with the knowledge and tools to create an onboarding experience that not only welcomes new members, staff,  and volunteers but also fosters a sense of belonging and encourages active participation. Whether you're looking to revamp your existing onboarding process or starting from scratch, this session will provide valuable insights and actionable strategies to help you succeed.

Workforce Development Panel Discussion

Networking Event at Smoke

Continental Breakfast and Royal Cup Coffee House

Daily Dilemmas & Practical Ethics for the Club Leader with Cecilia Sepp, CAE, CNP

Ever think back to an uncomfortable situation and wonder “woulda, coulda, shoulda”? You are not alone. The entire day can be fraught with ethical dilemmas!

Ethical dilemmas are all around us from emails requesting we commit fraud to a walk through the produce section at the grocery store. Intoxicated guests at receptions, questionable antics in the boardroom, and managing tensions among our staff are a few examples of the daily dilemmas we face as individuals living on Planet Earth.

It’s easy to talk about doing the right thing but sometimes it’s really hard to actually do the right thing. This session shares real-world examples of ethical dilemmas and how they can be handled. The audience is encouraged to ask questions, share their own examples, and talk about how we can all make our piece of the world a better place.

Legal Update with Kendall Kelly Hayden

Keep your club out of Jeopardy with an interactive game-show style overview of legal woes and how to avoid them.

Discover the Power Within to Get More of What You Want with Cheryl Jones

Are you getting all that you want from your career and life? Are there certain goals you're struggling to achieve? Do you desire more “good stuff” – money, freedom, friends, travel, loving relationships? Have you ever wondered why some people seem to receive great opportunities while you're left feeling excluded? The answer and the secret lie within you.

Perhaps you've heard of the Law of Attraction, but do you truly understand how to utilize its principles to obtain what you desire?

The first principle of the Law of Attraction affirms that you attract the energy you emit. For instance, if you had a restless night's sleep, leading you to arrive at work feeling irritable, it's likely you'll draw similarly grumpy and difficult people and experiences towards you. The positive aspect is that you possess the power to alter your mindset, thus transforming your daily experiences in both life and work.

In this interactive, hands-on program, you will learn the precise, repeatable steps necessary to attract more of what you want. You'll gain insight into the value of contrast, how to actively seek positive evidence, the significance of fostering and maintaining positive energy, and the importance of clearly identifying your desires.

You will not want to leave early or miss this program. The program has the potential to change your life. (Also, there will be door prizes for participation.)