Schedule

We hope you are excited about our many conference events! All times are Eastern Standard Time (EST).

*Separate ticket or reservation required.

Education session details are being finalized. Complete details will be available to conference attendees. The education sessions listed in the schedule below are a sample of what to expect during the event.

Schedule at a Glance

Thursday, February 23

Time	Event
11:30 a.m.	The Club Foundation Golf Tournament*
1:00–4:30 p.m.	Pre-Conference Workshops*

Friday, February 24

Time	Event
6:30 a.m.	Daily Workout Opportunity
7:00 a.m.–5:00 p.m.	Conference Registration & Member Services Pavilion
8:00 a.m.–11:00 a.m.	Pre-Conference Workshops*
10:00 am.	First-Timers “Newbee” Gathering
11:30 a.m.–12:30 p.m.	Concurrent Education Sessions
1:00 –2:00 p.m.	Concurrent Education Sessions
2:15 –3:15 p.m.	General Education Session featuring Erik Qualman
3:30–4:30 p.m.	Concurrent Education Sessions
6:00–8:00 p.m.	Student Networking Event

Friday's Education Sessions:

The Secret to Successfully Attracting and Retaining Top Service Talent
Kitchen Design Session
Ignite the Burned and Stressed Out: How Leadership Inspires the Disengaged
Fighting Financial Fraud: Private Club Controls & Practical Tips to Improve Them
Mixology Trends Session
Fire Up So You Don’t Burn or Stress Out: How to Prevent, Break Through, and Extinguish Burnout, Stress and Overwhelm
How the Successful Club Manager Prepares for True Strategic Planning
Implementing and Monitoring Strategy – Tools to Keep Strategy Alive
Women in Golf Session

Saturday, February 25

Time	Event
6:30 a.m.	Daily Workout Opportunity
7:00 a.m.–5:30 p.m.	Conference Registration, Member Services Pavilion, & Idea Fair
8:00 a.m.–10:00 a.m.	Opening Business Session featuring Cal Ripken, Jr.
10:30-11:30 a.m.	Student Education
10:30 a.m.–12:00 noon	Concurrent Education Sessions
11:45 a.m.-12:45 p.m.	Student Achievement Lunch
1:00 –2:00 p.m.	Concurrent Education Sessions Student Education
2:15 –3:45 p.m.	Concurrent Education Sessions
4:00–5:00 p.m.	General Education with Featured Speaker Dethra Giles
6:00 p.m.	Wine Society Dinner*

Saturday's Education Sessions:

Student Education
How to Create a Culture of Excellence
Speaking Truth To Power: Conducting Financial Orientations for Club Boards
You've Found 'Em. Now You Need to Keep 'Em!
Don’t Feed the Elephants! Overcoming the Art of Avoidance to Build Powerful Partnerships
Yacht Club Manager Education
The Magic is in the Culture
This is...Youth Program Jeopardy!
Cyber Security - It's a Member Service Too
It’s Not if. It’s When. Dealing with Media and Crisis Management
Student Education
Yacht Club Manager Education
Rally Club Leaders Around Best Practices Resulting in Relevant & Enduring Clubs
Great Teams: Applying The Lessons Learned From The Best Sports Teams to Club Management
Shark Tank Session
A World of Wellness Opportunities
Regulating the Heat: Navigating Emotionally Charged Conversations
Yacht Club Manager Education
Universal Key Club Performance Indicators: What Club Managers Need to Know - Part 2
The Rise of Racquets

Sunday, February 26

Time	Event
6:30 a.m.	Daily Workout Opportunity
7:30 a.m.–5:30 p.m.	Conference Registration, Member Services Pavilion, & Idea Fair
8:00-9:30 a.m.	Awards Breakfast featuring Scott Mann*
9:30-10:30 a.m.	Student Education
9:30 a.m.–3:00 p.m.	Club Business Expo
10:45-11:45 a.m.	Student Education
11:45 a.m.-12:45 p.m.	Student/Mentor Lunch*
1:00–3:00 p.m.	Career Opportunity & Networking Showcase
3:00–4:00 p.m.	Concurrent Education Sessions
4:15–5:15 p.m.	Concurrent Education Sessions
6:30-9:30 p.m.	Networking Event*

Sunday's Education Sessions:

Student Education
Automating Cybersecurity: Past, Present and the Future
Elevate Ourselves…Shift the Industry
Taking the Emotion Out of Dues Discussions: Following the Member’s Money
Retirement Planning Session
Everything You Ever Wanted to Know About Club Technology
Everything You Need to Know About the Lifecycle of Your Tennis Facility
Legislative Update Panel

Monday, February 27

Time	Event
6:30 a.m.	#ClubLove 5K
7:30 a.m.–5:00 p.m.	Conference Registration, Member Services Pavilion, & Idea Fair
8:30–9:30 a.m.	General Education Session featuring Heather Younger
9:30 a.m.–1:30 p.m.	Club Business Expo
2:00–3:00 p.m.	Concurrent Education Sessions
3:15–4:45 p.m.	Concurrent Education Sessions
9:30 p.m. – 12:00 midnight	CMAA After Dark

Monday's Education Sessions:

Honest Awareness - Personal Equity Evolution and Trajectory for Ourselves and Our Talent
High Tech Golf & Hospitality: Elevating your Member’s Golf Experience through Technology
Ask CMAA Leadership
Don't Flinch! Get Fearless about Diversity, Equity and Inclusion
Recruiting & Retention of Staff
This Much I Know for Sure
Talent Development Through the DEI Lens
Crank Up Your Impact and SOAR on LinkedIn
Food Trends

Tuesday, February 28

Time	Event
6:30 a.m.	Daily Workout Opportunity
7:30-11:30 a.m.	Conference Registration
7:30 a.m.–1:30 p.m.	Member Services Pavilion & Idea Fair
8:00–9:30 a.m.	Concurrent Education Sessions
9:45–11:15 a.m.	Concurrent Education Sessions
12:30–1:30 p.m.	Concurrent Education Sessions
1:45–3:30 p.m.	Closing Business Session featuring Dominique Crenn

Tuesday's Education Sessions:

Emotional Intelligence For More Effective Leadership
Recruitment: The Art and Science of Sourcing Candidates and Selling Your Club
Energy Management for Club Facilities and How It Affects Construction, Operating Cost and Attracting New Members.
Welcome Back to Your Brain
Technology - The Changing Face of both Front and Back House
Leading Under Pressure: Lessons from the Battlefield
Club Foundations & Planned Giving
Getting the Right People in the Right Seats
Primed for Politics
Lasso’s Lessons in Leadership, Culture and the “Humanness” of Hospitality
Cultivating Meaningful Connections