CD October 2020

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October 2020


Icon - CD CheckmarkChapter Updates: 

We want to hear what your Chapter is doing! Recently hold an exciting online event? Share your Chapter good news via email to and you could be featured in an upcoming edition!   

Icon - CD Lightbulb 2Idea Fair for Chapters: Congratulations to the Nebraska Chapter who won first place in the 2020 Idea Fair for Chapters for their idea in the “Special Interest Groups (SIGS)/Member Communities” category. Read about how they focus on the YoPros in their Chapter and strive to provide networking and education that is fun!

2020 New Member Graphic

Click on the above image to review the YTD New Member totals for each chapter

 CMAA News      
 To Do   

CMAA Call to Action: Diversity and Equity

In February 2020 during his closing speech at CMAA's World Conference and Club Business Expo, Past Chairman Randy Ruder, CCM, CCE, made an eloquent appeal to all CMAA members: the "time is now" for CMAA members to recognize the lack of diversity within our ranks. 

As CMAA continues to examine ways for our organization to promote diversity as addressed in our most recently developed strategic plan, the national Board of Directors, under the leadership of Chairman Mark Bado, formed the Diversity & Equity in Leadership Task Force. This task force is co-chaired by Board Members Janine Budzius, CCM, CCE, and Richard LaRocca, CCM, CCE, and includes a cross-section of members and perspectives. The group is currently establishing its framework and guidelines as well as emphasizing both short- and long-term objectives.

CMAA is committed to equity and an ongoing dialogue across cultural lines as a strategy for excellence in serving our members, for addressing the needs of an increasingly diverse society, and as a mechanism for equipping current and future CMAA leaders. As leaders and influencers, it is especially important that the CMAA Chapter network aligns with this effort to more effectively encourage a grassroots lift of this powerful endeavor. 

As an association, we need to focus on education — the foundation of our organization. With diversity and equity issues at the forefront, we are exploring and dedicating all resources to design and adopt methods across CMAA events, programs, and services to ensure that our organization welcomes and encourages participation and advancement for all. 

Icon - CD CheckmarkFeatured Strategy: CMAA’s 2020 Membership Year is Coming to an End 

CMAA’s membership year ends on October 31. Chapter officers should encourage members to renew their memberships at their earliest convenience so they do not incur any late fees that may be assessed in the future.

All check payments should be mailed to CMAA’s lockbox address:

Club Management Association of America
PO Box 37626
Baltimore, MD 21297-3626

Additionally, please remind them that they can save time and renew online with their credit card by logging into their CMAA profile page. 

If you know of any unemployed managers who are actively looking for a job in the industry, please have them contact Sara Thom to see if they qualify for a deferment of their dues (Continuation status).

If you or your chapter members have any questions concerning membership renewals for 2020, please email the Membership Department or call 703-739-9500. 

Thank you. We look forward to yet another great membership year!

Chapter Management Resources

All Officers:
 Your Chapter of the Year Award Program entry is due on December 15. All chapter officers received the entry information via email in September. The first, second, and third place winners will be announced during the 2021 World Conference on Club Management & Club Business Expo. First place Chapters will receive a $3,000 education grant, second place Chapters will receive a $2,000 education grant, and third place Chapters will receive a $1,000 all funded by The Club Foundation. New this year: submit your entry online!

Managing Directors: This is a reminder that the online Chapter Officer/Chairman Report is due by December 1. 

Career Services Chairman: Remind all your chapter members to list any internships that they may have. The opportunity to intern at a club or clubs allows the next generation of club managers to learn from the best! The listings are free and remain active for 12 weeks.

Club Foundation Liaison: Reminder of upcoming scholarship deadlines: 

Willmoore H. Kendall Scholarship— November 1 (due to the Club Foundation)
Mid-level club managers pursuing the Certified Club Manager designation can receive funds to cover tuition and exam fees 

LaRocca Family Executive Scholarship (Celebrating 10 Years of Giving) — November 1
For club management professionals with a minimum of 10 years of experience to attend CMAA Business Management Institutes (BMI) and designate funds to a mentee for CMAA dues or conference attendance

James B. Singerling Scholarship—December 1
First-time attendees of the CMAA World Conference and Club Business Expo can receive funds for complimentary registration and travel expenses 

Club Spa & Fitness Association: CSFA is hosting monthly Regional Roundtables as a forum for those working within the private club wellness space to discuss operations and ideas considering COVID-19. Each month, the discussion is centered around a region of the country; however, registration is open to anyone. Registration is free for any participant

• October 16 (Today!) – Mid-Atlantic & New England 

• November 13 – National Discussion & Holiday Celebration

Communications/Public Relations Chairman: Does your Chapter have a designated and trained spokesperson? With the recent level of engagement that we’ve seen with COVID-19 regulation at the state and local level, it is likely that your Chapter could receive a media inquiry on how clubs within your area are coping. 

Use these tips from CMAA's Prepare for the Unexpected:

The official spokesperson should be the only person talking with the media or making public statements (including posting on social media). 

The official spokesperson and the public relations person should both be familiar with the media. If the Spokesperson is the Club President who is elected each year, it may be advisable to include a media training session with your Chapter’s board orientation program. 

The public relations person should make a point to know the local media, to include the editor or reporter of the local newspapers, television news stations, and other outlets. 

The Spokesperson should rehearse beforehand. Both the Spokesperson and the public relations person should prepare difficult questions a reporter may ask along with answers. Also, rehearse the important points you want to make and plan to state them early.

For any questions on how to handle the media, please contact Melissa Low, CAE, Senior Director, Communications & Advocacy, at 703-739-9500.

Legislative/Advocacy Chairman:  The Department of Labor has proposed a new rule to determine a worker’s status as an employee or an independent contractor. In the publication of the proposed rule, the DOL stated that it “is revising its interpretation of independent contractor status under the Fair Labor Standards Act (FLSA) in order to promote certainty for stakeholders, reduce litigation, and encourage innovation in the economy.” In this rulemaking, the DOL proposes to adopt an economic reality test that considers whether a worker is in business for themselves (independent contractor) or is economically dependent on an employer for work (employee). Comments are being accepted through October 26. Learn more

Membership Chairman: The 2020 New Member Recruitment Contest ends on December 31. Has your chapter met its goal? Keep on recruiting! Remember, the winning chapters in each size category win a $2,000 Education Grant from The Club Foundation. Let’s meet and exceed those goals! 

Professional Development Chairman: Some chapters have started holding in-person Chapter education sessions where there are also members attending virtually at the same time. If your Chapter has done so, please submit two separate rosters online, one for the in-person and one for the virtual attendees. There are different type of credits to be awarded and this is the most efficient way to accurately post the credits. Please feel free to contact the Professional Development Department if you have any questions.

Research Chairman: The 2020 Finance and Operations Report will be available in the next month. A couple of notes about the report:

All members will be able to access the Executive Summary through CMAA University.

• Participants will be able to access the Full Report, their Individual Club Report, and the NEW Report Card (featuring a few key metrics) on the Research Portal at

• Club Resource Center (CRC) subscribers receive a copy of the print report and have access to an online data analytics platform, which allows clubs to compare their data versus five peer groups and create customized aggregations of the survey results. To learn more about the subscription, please visit

Student Chapter Liaison: The Student Chapter of the Year Award Program entry packet is now available online. The Student Chapter of the Year Award recognizes the outstanding work and successful accomplishments of our student chapters. The Student Chapter of the Year awards will be presented during the 2021 World Conference in each of the three size categories: small, medium, and large. Those winning chapters will receive a $1,000 World Conference registration grant provided by The Club Foundation. All entries are due by January 15, 2021. Please feel free to reach out to Christina Krueger with any questions. 

Icon - CD CheckmarkChapter Spotlight: Pittsburgh Chapter Shows Appreciation with Golf Outing

In September, the Pittsburgh Chapter held a Vendor Appreciation Golf Outing at Shannopin Country Club. This outing was the Chapter’s way to show its appreciation for the vendor and small businesses that have helped support the Chapter. More than 20 vendors sent their representatives and each foursome had one member of a club or CMAA to be able to foster the club-vendor relationship. 


We want to hear what your Chapter is doing! Share your Chapter good news via email to and you could be featured in an upcoming edition!