December 1, 2023
Professional Development
Learn How to Lead in a Tough Business Environment with 2024 World Conference Featured Speaker Susan O’Malley
As the first female president of a professional sports franchise, Susan O’Malley is a pioneer in two fields: sports and business. She knows what it takes to be a leader in a tough business environment and how to create an organization from the ground up. Once an intern with the Washington Capitals and the Washington Bullets (now the Wizards), O’Malley joined Washington Sports and Entertainment in 1986. Since that time, her ground-breaking business ideas and proactive approach to customer service brought her—and WSE—to the top of the sports business world.
O’Malley speaks about leadership and thriving in a male-dominated field, calling on anecdotes and lessons learned from her life of unprecedented success.
Hear from Susan O’Malley at the General Education Session on Thursday, March 7, from 8:30-9:30 a.m.!
Learn more about the educational offerings at the 2024 World Conference and Club Business Expo. Early registration pricing ends December 20.
Pre-Conference Workshops Offer an Expanded World Conference Experiences
Explore the full slate of Pre- and At-Conference Workshops & Experiences, including multi-, full-, and half-day options available at the 2024 CMAA World Conference and Club Business Expo in Las Vegas, NV:
- Hit the road with the Bicycle Chautauqua (March 2-4)
- Experience an exclusive workshop featuring top wine experts – blend you own wine, test your tasting skills, and savor a paired lunch with the CMAA Wine Society (March 4)
- Move beyond your club’s vision and effectively implement your strategic plan with GGA Partners (March 4)
- Navigate your Yacht Club management challenges with targeted education and research (March 5)
- Walk the Las Vegas Strip and experience a new Chautauqua opportunity (March 6)
Membership and Member Benefits
Do You Know a Club Professional Who Could Benefit from CMAA Membership?
As 2023 winds down, so does the New Member Recruitment Contest. As we enter the home stretch, do you know anyone that could benefit from membership in CMAA? If so, there is no time to waste! Please let them know the benefits that you find so invaluable and encourage them to join!
So far, CMAA has welcomed 983 new members (as of October 31). We have surpassed our goal of welcoming 858 new members in 2023! Congratulations to all Chapters who have already met or exceeded their 2023 goals!
And don’t forget about the New Member Recruitment Contest. Check out to see where your chapter falls in the standings. Each new member makes an impact! Winning chapters will receive a $2,000 Education Grant from The Cub Foundation. All chapters that reach their goals are entered in a drawing for a $1,000 Education Grant as well.
Thank you to all members who work hard to grow our beloved Association.
CMAA Staff Update
Following the successful retitling of our Senior Vice Presidents to C-Suite Executives in 2022, CMAA is elevating the roles of our current Senior Directors to Vice Presidents.
Congratulations to:
Erica Benjamin, Vice President, Member & Chapter Relations
Kimberly Campuzano, Vice President, Business Development
Dawn Coleman, Vice President, Learning & Career Development
Melissa Low, CAE, Vice President, Communications & Advocacy
This change aligns with CMAA’s commitment to clarity and reflects the pivotal roles these individuals play in representing our CMAA membership across various spheres—at the Chapter level, in the industry, on Capitol Hill, and within our corporate community.
CMAA’s day-to-day operations are conducted by a dynamic team of 30 association professionals.
Meet the entire team and learn more
Giving Tuesday—YOU Have Made a Difference
We are so grateful to everyone who donated to support scholarships and grants from The Club Foundation during the Giving Tuesday campaign! 159 generous donors gave a total of $17,601.19. We exceeded our fundraising goal by 30 percent. Without your contributions, we simply would not be able to provide the support we do to club professionals, faculty, students, and the industry at large.
Congratulations to the following winners:
- Chapter Challenge—the Wisconsin Badger Chapter earned the title of Best Chapter for Giving Tuesday 2023. The Top Three Chapters were as follows:
- Wisconsin Badger Chapter with 114.91 percent of goal
- National Capital Chapter with 110.51 percent of goal
- Georgia Chapter with 107.03 percent of goal
- Overall Drawing—Jennifer Mang, CCM, CCE, won a free registration to the 2024 World Conference and Dan Morn, CCM, won a free registration to Leadership/Legislative Conference 2024.
- Royal Cup Coffee and Tea, Coffee Hour—Mitchell Platt, MCM, CCE, won a case (96 ct) of Royal Cup Rain Forest Alliance Sumatra K-Cups.
- Jonas Club Software Lunch Hour—Charles Johnson, CCM, won an iPad for wireless mobility solutions to all that Jonas Club Software has to offer.
- ClubProcure Happy Hour—Vaughan Smith won a Drive & Putt package OR a trip for two to the ClubProcure Value Summit at the Dormie Club in Pinehurst, NC.
Features
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Featured Discussion: Monthly Member Statements |
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Resources
Listen: Let's Talk Club Management Ep. 105: An Expert Look at AI
We are thrilled to welcome back to our podcast, our favorite cyber security experts at Pulsar Security, a CMAA Education Partner. Pulsar Security is a cybersecurity company whose mission extends to protect clubs and their members against malicious attacks. The company is a Veteran, privately owned business built on vision and trust, whose leadership has extensive military experience enabling it to think strategically and plan beyond the problems at hand. We are excited to welcome back the CEO and Founder of Pulsar Security, Patrick Hynds and Chief Technology Officer Duane Laflotte.
In this episode, we look to Patrick and Duane to help answer our questions about Artificial Intelligence (AI) and other security issues, like two-factor authentication.
Be Featured in Club Management Magazine!
Have you read the latest Club Management magazine? There are pages and pages of good news highlighting CMAA Members. Do you have a new job? Get a promotion? Win an honor or award? Share the great news with us and we’d love to include it in the next edition of Club Management magazine.
Email goodnews@cmaa.org with your news and photograph, or reach out to Melissa Low, CAE, with any questions!
Trends and News
President & CEO Jeff Morgan, FASAE, CAE, Receives CMAA Contract Extension
The CMAA Executive Committee has announced the renewal of the employment contract of President and CEO Jeff Morgan, FASAE, CAE. The new arrangement extends Morgan’s service for an additional three-year period through September 30, 2026. Morgan first joined CMAA in October 2014. Under his leadership, CMAA has expanded its member offerings and benefits, diversified professional development, enhanced research and resources, and reinvigorated The Club Foundation.
“Despite a global pandemic, the past three years have been prosperous for CMAA under Jeff’s direction,” said CMAA Chairman Michael Seabrook, CCM, CCE. “Our association has maintained a solid financial footing while expanding educational opportunities—both in person and virtually for a growing membership. His continued leadership of the National Headquarters team will enable us to further advance our mission as we approach our 100th Anniversary.”
