January 19, 2024
Professional Development
World Conference Regular Registration Deadline Approaching January 31
March 4-8, 2024, is the right time, and Las Vegas, NV, is the right place to build your next success. Join club management professionals from around the world at the club industry’s largest annual gathering, the World Conference and Club Business Expo. The robust professional development agenda offers curated inspiration for your leadership journey and insights for your management challenges.
Get inspired and learn from featured speakers like record-breaking cyclist Mark Beaumont. He has made a career of World firsts and records in more than 130 nations and territories, made documentaries over 15 years, as well as publishing five books. Having cycled around the World twice, he now holds this 18,000-mile record in 78 days and 14 hours—achieving the famous “Around the World in 80 Days” for the first time by bicycle. Off the bike, these record-breaking journeys have been through the high Arctic, mountaineering, and ocean rowing, including surviving capsize in the mid-Atlantic. Beaumont was awarded a British Empire Medal in the Queen’s New Year’s honors for contributions to sport and charity. A hugely experienced keynote and conference speaker, Beaumont is valued for his ability to translate performance and strategy planning in the expedition world to a wide range of business audiences.
Hear from Mark Beaumont at the Closing Business Session on Friday, March 8, from 1:45-3:30 p.m.! Other featured speakers include Opening Business Session speaker and Unreasonable Hospitality author Will Guidara; motivator and author of What Do You Want to Do Before You Die? Ben Nemtin; Navy SEAL Commander (Ret.) Leadership and Peak Performance Specialist Rorke Denver; Sports and Business Pioneer Susan O’Malley; and the 14-year Executive Director of the National Football League Players' Association DeMaurice F. Smith. Learn more about the educational offerings.
Regular registration rates end January 31.
Upcoming Virtual Symposium on February 8: What Do You Wish Your Board Members Knew?
What do you wish your Board members knew? Invite them to join you for CMAA’s next Governance & Leadership Symposium on Thursday, February 8. These one-day symposiums bring together the GM/CEO/COO and their club’s elected leaders for cooperative education and engagement on industry best practices and trends. Attend from anywhere with an Internet connection.
Prepare your club’s elected leadership for success with focused information on relevant strategic topics, including:
- Governance—evaluating organizational health; leading club best practices; board roles and responsibilities; engaging board and committee orientations; and board self-evaluation and efficacy.
- Finance—understanding the link between strategic governance and understanding the financial model of clubs; and how the application of the financial model can improve governance.
- Club Trends—engaging multi-generations of members; club trends in the post-COVID world; and using a strategic model in constantly-changing conditions.
- Legislation and Regulation Impacting Clubs—Learn about the political climate and the impact on clubs with the President and CEO of the National Club Association, Joe Trauger
These highly rated Summits are presented in partnership with KOPPLIN KUEBLER & WALLACE, a CMAA Business Partner.
Membership and Member Benefits
President and CEO’s Perspective: Authenticity
Being real, trustworthy, original… Why is authenticity so important? President & CEO Jeff Morgan, FASAE, CAE, talks about Merriam Webster’s word of the year and shares a preview of the upcoming World Conference and Club Business Expo. Watch the vlog now.
Enter the 2024 Idea Fair
Did you and your team come up with an idea this year that is too good not to share with your peers? If so, enter the Idea Fair! The competition and showcase of ideas will be held at the 2024 World Conference & Club Business Expo, March 4-8, in Las Vegas, NV. Since the sharing of knowledge has always been the hallmark of CMAA, the Idea Fair is a great avenue for club managers to exchange ideas. The deadline is February 5, so make sure you get your entries in!
Entering the competition is easy—you simply submit your entries online and CMAA will print the board(s) for you! You do not need to attend Conference to enter or win. One Association Activity Credit is awarded per entry (maximum 10 entries per member) and two Association Activity Credits will be awarded to the winner in each of the 22 categories.
In addition to the “Most Innovative Idea Award,” there will be a “Showstopper Award” and a “Chairman’s Award” given out by the judging committee. Make sure your idea stands out from the rest to be considered for these exciting new awards!
Read more details on how to enter, as well as category information, and access the official online entry form.
We look forward to seeing your ideas in Las Vegas!
Student Deadlines Approaching: Have you Submitted Your Student Chapter and Faculty Idea Fair and Shark Tank Entries?
There are two opportunities at the 2024 World Conference and Club Business Expo for Student members to show off their ideas and interests.
The Student Chapter and Faculty Idea Fair is your Chapter's chance to share as many ideas as you’d like across five different categories for a chance to win a $1,000 chapter grant from The Club Foundation. New this year: Faculty members have three categories of their own to share innovative ideas and best practices. Show off everything your Chapter has done to be successful! Entries are due February 5, 2024.
The Student Shark Tank Competition is for any student member (or a group up to five) that has an innovative mind. Do you have an idea or product that you think the club industry could benefit from? Tell us about it! Learn more about this program and the chance to win a $1,000 Visa gift card. Entries are due February 2, 2024.
Congratulations to the LaRocca Family Executive Scholarship Recipients
The LaRocca Family Executive Scholarship was created in 2010 through generous donations by the LaRocca family. The scholarship honors the family’s commitment to professional development and recognizes their continued support of The Club Foundation. The vision behind the scholarship speaks to the long-standing industry culture to give, give back, and provide mentorship and nurturing to emerging leaders in the club profession. The scholarship is awarded to mentor-mentee teams.
Congratulations to this year’s recipients:
- Jenn Paciotti, CCM, Director of Clubhouse Operations, and Patrick Gilling, Food and Beverage Manager, at Daniel Island Club, Charleston, SC
- Kyle M. Ruch, CCM, General Manager, and Anahi Perez, Clubhouse Manager, at North Shore Country Club, Glenview, IL
- Douglas Shifflett, CCM, CCE, Chief Operating Officer, and Passion S. Graham, CCM, Director of Clubhouse Operations, at Governors Club, Chapel Hill, NC
For more information about the LaRocca Family Executive Scholarship and all other scholarship and grant programs of the Foundation, please visit our website.
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Resources
Have You Downloaded the Private Club Governance Handbook?
The hottest read in the club industry is Private Club Governance: A Handbook of Principles and Best Practices. It has now been downloaded more than 1,000 times since its debut in August 2023.
Written by a joint committee of experts from CMAA and the National Club Association (NCA), the new publication is a definitive guide to governance of private clubs, designed to be a framework of best practices for clubs at any place on the spectrum of effective governance.
“Governance is among the most discussed issue at any private club,” said joint Governance Committee Chair Tim Muessle, CCM, CCE, Chief Operating Officer, The Olympic Club, San Francisco, CA. “This new publication was written to clearly define the standard of effective governance, offering best practices for club boards, committees, and general managers/CEOs.”
The handbook is a comprehensive guide on establishing and maintaining good governance and covers everything from bylaws and articles of incorporation to board policies, committee structure and roles to evaluations and improvement. It also includes a chapter of sample documents every club board should have.
CMAA members can access the resource, a three-hour symposium with the authors, a podcast, and more through the CMAA Connect Library.
Trends and News
Department of Labor Issues Final Independent Contractor Classification Rule
On January 9, 2024, the Department of Labor released the final rule to redefine a worker’s status as an employee or independent contractor under the Fair Labor Standards Act. The final rule is almost identical to the proposed rule that was presented for public comment in December 2022. Clubs must now consider six non-exhaustive factors when determining whether an employment relationship exists.
Major Update Brings Location-Based Features to Jonas Club Software’s ClubHouse Online Mobile App
Jonas Club Software announced a major update for the recent version of the ClubHouse Online Mobile App that brings a new location-based feature. This feature allows clubs to communicate with members on club property. The new update brings a highly-demanded location-based feature to the ClubHouse Online Mobile App that enables clubs to send targeted push notifications to members in the club’s defined area. Clubs can take advantage of this feature to send marketing communications such as event promotions and deals or important messages to members on the property all in real-time. Clubs can benefit from segmentation options such as age, gender, membership duration, and more, to target the right audience for their push notifications.
The next generation of the ClubHouse Online Mobile App was first shown at the 2023 PGA Show. This member engagement app allows members to easily access their favorite club activities and get notified of their club’s latest events and promotions thanks to the user-friendly interface and deep integration with Jonas Club Software. With more location-based services coming to the ClubHouse Online Mobile App, clubs will have access to new ways to engage with members and cater personalized services to them.