January 5, 2024
Professional Development
Succeeding in the Face of Chaos with 2024 World Conference Featured Speaker Rorke Denver
Throughout his action-packed, hair-raising combat career, Navy SEAL Commander (Ret.), Leadership & Peak Performance Specialist Rorke Denver has successfully led his troops through unforgiving special forces missions in challenging, do-or-die environments in multiple international hot spots. Having overseen every phase of training for the Navy SEALs, Denver has lived what it takes to succeed in fast-moving environments where chaos is all around you and there’s no guarantee that you’ll live to fight another day.
Hear from Rorke Denver at the CMAA Member & Chapter Awards Breakfast, presented in partnership with Club Car, on Wednesday, March 6, from 8:00 to 9:30 a.m.
Honor the achievements of CMAA Members and Chapters at the Awards Breakfast, which celebrates and recognizes the individuals and Chapters who strive to make a difference in the CMAA community.
Award presentations will include:
- The 2023 Club Executive of the Year
- New inductees to the 25-Year Club
- The Club Foundation’s Scholarship Recipients
- The Idea Fair
- Top Chapter earners in the New Member Recruitment Contest
- The coveted Chapter of the Year Award
*Please note: This event is ticketed separately from the all-inclusive registration categories (Full, Education-Only) and capacity is limited.
Learn more about the educational offerings at the 2024 World Conference and Club Business Expo. Regular registration pricing ends January 31.
Educate Your Club’s Board of Directors with the 2024 Governance & Leadership Symposiums
Prepare your club’s elected leadership for success with focused information on relevant strategic topics, including governance, finance, trends, and legislation and regulation impacting club operations. Add new perspective for your club’s elected leader(s) with CMAA’s Governance & Leadership Symposiums. Available virtually or in-person, these one-day symposiums bring together the GM/CEO/COO and their club’s elected leaders for cooperative education and engagement on industry best practices and trends.
February 8, 2024
Virtual—Attend from anywhere!
April 2024
Information coming soon!
July 10, 2024
Virtual—Attend from anywhere!
November 10-11, 2024
Carmel Country Club, Charlotte, NC
These highly rated Summits are presented in partnership with KOPPLIN KUEBLER & WALLACE, a CMAA Business Partner.
Maintaining the CCM
All Certified Club Managers (CCMs) are required to meet the Certification Maintenance Requirement (CMR). The CMR is a five-year certification period where CCMs must earn 120 education credits. At least 60 of the 120 credits must be CMI and/or chapter education credits.
These credits can be earned in a variety of methods ranging from:
- World Conference attendance and education
- World Conference is CMAA’s biggest educational event of the year. It provides an opportunity for quality education and the ability to earn many credits in a single event.
- Attendance at Chapter education
- Chapters provide an opportunity for members to get credits and education locally.
- CMAA University. CMAA University is a great way to earn credits towards your CMR. Your CMAA membership gives you access to CMAA University courses taken at your pace and on your schedule.
- Education outside of CMAA or Chapter events.
- You can use education earned outside of CMAA to count towards your CMR. You must provide evidence of attendance and the duration of the event. The education must fall within the 11 CMAA core competencies.
These are just a few of the educational opportunities available to you. Feel free to reach out to the Education Department with questions.
Register for the 2024 Communications Summit
The Communications Summit is geared toward those who directly manage or oversee the communications and marketing efforts at the club, or simply are looking to learn more about this very important and constantly changing aspect of club operations. The 2024 Communications Summit is scheduled for April 7-10 in Boston, MA.
Attendees will learn effective strategies and tactics to communicate with club members and the greater club community, while visiting impressive Boston-area clubs, including The Country Club and the Harvard Club.
Membership and Member Benefits
It’s Time to Cast Your CMAA Vote!
Voting is a significant CMAA Professional membership privilege. Please take a moment to review all the information you’ll need to vote in the 2024 CMAA Election. There’s a great slate of candidates who are prepared to serve the Association. Please consult the following information and vote:
Candidates
At its spring meeting, the CMAA Board of Directors approved the appointment of Janine Budzius, CCM, CCE, as your 2024 Secretary-Treasurer. The official announcement to the membership was made during the 2023 Leadership/Legislative Conference (LLC) as well as via Outlook, social media, and related press releases.
Additionally, the national Nominating Committee met in August 2023 to prepare the slate of National Director candidates. For the 2024 CMAA Election, there are three, three-year terms and one, one-year term open. The number of candidates on the slate is equal to the number of vacancies on the Board. These candidates were presented during the business session at the 2023 LLC, where the slate was officially announced.
The candidates’ profiles can be found online.
Eligibility Requirements to Vote
Only Professional, Alumnus, Continuation, and Retired-Professional members who have renewed their 2024 national membership as well as select Honorary members are eligible to vote. Members with the status types listed here may vote (found on your digital membership card expiring 10/31/2024)
01 – Professional
02 – Alumnus
03A – Retired-Professional
04 – Honorary
CU – Continuation
Online and On-site Voting
For the 2024 CMAA Election, you may request and use an online Voting Authorization from now until March 1, 12:00 noon, ET. When you register online to vote, if you're authorized as an eligible voter, you will be emailed an official code. Once your vote is “cast” using this unique code, the process is complete and closed. As always, your online vote remains confidential. If you’re not voting online, you will have the opportunity to vote on site at the 2024 World Conference and Club Business Expo in Las Vegas, NV; on-site voting kiosks will be open and staffed during designated hours.
The 2024 election results will be tabulated by the voting software for announcement at the Closing Business Session on March 8 and will also be posted on the CMAA website. Let your CMAA voice be heard—join your peers at the polls!
Enter the 2024 Idea Fair
Did you and your team come up with an idea this year that is too good not to share with your peers? If so, enter the Idea Fair! The competition and showcase of ideas will be held at the 2024 World Conference & Club Business Expo, March 4-8, in Las Vegas, NV. Since the sharing of knowledge has always been the hallmark of CMAA, the Idea Fair is a great avenue for club managers to exchange ideas.
Each CMAA member is encouraged to enter—you do not need to attend Conference to enter or win. Regardless, appropriate recognition and two Association Activity Credits will be awarded to the winner in each of the 22 categories. Association Activity Credits will also be awarded to all members who enter.
In addition to the “Most Innovative Idea Award,” there will be a “Showstopper Award” and a “Chairman’s Award” given out by the judging committee. Make sure your idea stands out from the rest to be considered for these exciting new awards!
Read more details on how to enter, as well as category information, and access the official online entry form.
We look forward to seeing your ideas in Las Vegas!
Features
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Featured Discussion: Summer Membership Programs |
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Resources
Are You Connected to CMAA Connect?
If not, you are missing out on the opportunity to network and leverage the wisdom and experience of other club management professionals. CMAA Connect is a private, professional networking community for CMAA where members can find:
- The Best Practices Exchange,
- Complete directory listings of colleagues, and
- Additional member interest group and communities.
You can join online communities including the Best Practices Exchange, a highly trafficked resource for club management professionals seeking and sharing best practices within the club industry.
Connect is also the virtual hub for CMAA’s Member Interest Groups and Communities. Each community has its own landing page, complete with discussion forums, library, roster of community members, and place for announcements.
If you are a member of a CMAA National Committee, Member Community, or registered for a Business Management Institute, you will automatically be a part of that group's community.
To get started, we encourage you to log in, enhance your profile, and explore our communities!
Log in:
- Access the Connect Community or from the Connect menu on CMAA’s homepage.
- Click the blue link in the upper right corner, "Sign in."
- Use the same login credentials that you use for cmaa.org.
Enhance Your Profile:
- Click on your profile in the upper right corner. Add your photograph, add your information, connect your social media accounts, and more.
- You can also set your email preferences. By default, community members are subscribed to receive a daily digest that corresponds to the discussion items posted in the community. You may choose to change your email preferences. Visit your profile page, find the My Account tab, and select Email Preferences.
Check Out the Communities:
- Use the Communities Link on the top bar.
- Under My Communities, you will find the Best Practices Exchange as well as other communities you have access to.
- Under All Communities, you can explore the many different open community options. CMAA’s largest Community is the Best Practices Exchange. Here you can connect and share with fellow members on the topic of your choice. Join the community and set your email preferences accordingly to get all updates on the discussion.
Watch a quick 90-second video on our CMAA Connect Community!
We encourage you to post and get familiar with this resource!
Listen: Let's Talk Club Management Ep. 108: The Best of 2023
It’s been a great year for CMAA and so many of our members. We love to hear about our members’ success, growth, and one of the CMAA members who has had a great year is Julia Rush. Julia is the Director of Catering for Cosmos Club in Washington, DC. She’s adopted a new philosophy this year and it has brought her great experiences. We loved getting to hear about her successes this year and review some of the podcast’s wins, too!
Trends and News
Announcing the Willmoore H. Kendall Scholarship Awardees
The Willmoore H. Kendall Scholarship was established in memory of Club Management Association of America (CMAA) 1998 President Willmoore “Bill” Kendall, CCM. Kendall was well-known for his heartfelt openness to mentoring aspiring professionals in the industry. He was a strong supporter of CMAA and dedicated countless hours as a Chapter and National volunteer. This highly competitive scholarship provides funding for club management professionals to complete all the courses needed to obtain their Certified Club Manager (CCM) designation.
The Club Foundation is pleased to announce the 2024 Willmoore H. Kendall Scholars:
- Joanna Brewer, Clubhouse Manager, Dallas Athletic Club, Dallas, TX
- Nancy Dagher, Florida Chapter, Naples, FL
- Mihaela Macrina Hillhouse, Georgia Chapter, Johns Creek, GA
- Audrey Karas, Food & Beverage Manager, Congressional Country Club, Bethesda, MD
- Rechelle Leal, Director of Youth and Family Programs, Houston Racquet Club, Houston, TX
- Nicole TenHaken, Director of Member Services, Stock Farm Club, Hamilton, MT
- Anna Wroblewski, Assistant Manager, Round Hill Club, Greenwich, CT
Gratitude for You
Many thanks to all those of you who donated during 2023 and at the end of the 2023 tax year. Your generosity is incredible—with more than a third of our members donating each year.
Happy New Year from all of us at The Club Foundation!
