May 20, 2022
Professional Development
Check Your Credit History Online
With the busy summer season fast approaching, now is a good time to audit your certification credit history to ensure that all of you certification credits are in your record. You can check your credits on cmaa.org. Once you log in, click the drop-down arrow next to your email address in the top right corner and select “Education Credits”. The best way to see a complete listing of your credits is to click on the “View” credits button and enter the date-range of the period you are looking for.
If you notice any discrepancies, please contact the Professional Development Department.
Congratulations to CMAA’s Newest Certified Club Managers
CMAA is excited to announce the 23 newest club management professionals to attain the designation of Certified Club Manager (CCM). Established in 1965, the CCM designation is the hallmark of professionalism in club management. It is a valuable, internationally recognized, and widely respected mark of an individual’s commitment to professional development and the club industry.
The CCM designation indicates that a club management professional has completed a rigorous and extensive course of study and training and demonstrates a dedication to proficiency and expertise in club management. Please join us in congratulating our newest CCMs!
- Kyle Baxter, CCM, Marietta Country Club - GA, Kennesaw, GA
- Mary Clancy, CCM, Orinda Country Club, Orinda, CA
- Michael J. Dasbach, CCM, Butler National Golf Club, Oak Brook, IL
- Jenny Duce, CCM, North Ranch Country Club, Westlake Village, CA
- Sarah Z. Favara, CCM, The Ohio State University Faculty Club, Columbus, OH
- Michael R. Gibbs, CCM, Frost Creek, Eagle, CO
- Marc S. Green, CCM, Colorado Golf Club, Parker, CO
- William Herman, CCM, Glen Oak Country Club, Glen Ellyn, IL
- Philip R. Kiester, CCM, The Country Club of Virginia, Richmond, VA
- Rheanne Kinney, CCM, Wakonda Club, Des Moines, IA
- Gregg Leonard, CCM, Desert Mountain Club, Scottsdale, AZ
- Lukasz Monka, CCM, Tiburon Peninsula Club, Tiburon, CA
- Jason P. Nussbaum, CCM, Congress Lake Club, Massillon, OH
- Michael Nyerges, CCM, Baltimore Country Club, Baltimore, MD
- Russ Onizuka, CCM, Friendly Hills Country Club, Whittier, CA
- Allison C. Petscher, CCM, CAM, Forest Glen Golf & Country Club, Naples, FL
- Alban Qemali, CCM, Lonesome Valley, Sapphire, NC
- Jeff Raider, CCM, Woodway Country Club, Darien, CT
- Brian D. Thomas, CCM, Orinda Country Club, Orinda, CA
- Justin T. Thompson, CCM, PGA, Pine Tree Golf Club, Boynton Beach, FL
- Mackenzie Triana, CCM, Lakewood Country Club, Dallas, TX
- Justin Verwey, CCM, Old Town Club, Winston-Salem, NC
- Jeff Willey, CCM, CPA, Bay Head Yacht Club, Bay Head, NJ
Membership and Member Benefits
President & CEO’s Perspective: Embodying Meaningful Success
I recently saw a CMAA member’s post on LinkedIn that shared a concept called “meaningful success.” Meaningful success marks the points in time when: 1) we are doing things we love, 2) we are doing it well, and 3) we are serving others. These times can occur in our career, at home, or any place in life. At times when we are doing things where all three concepts intersect, we are in that space of “meaningful success.” Our life in this space is likely the most meaningful, most purposeful, most fulfilling and we are probably the happiest. I love this and strive to live my own life in this space as much as possible.
Life is not just about success. It is really about meaningful success.
Last Chance: Nominations Due for 2023 CMAA Board of Directors
CMAA is currently receiving nominations for those interested in running for the National Board of Directors, 2023 term year start. Professional members (with at least 10 years of CMAA membership)—now is your chance to help lead the Association dedicated to furthering the club management profession.
The benefits are many:
- A role in advancing the club management profession.
- An opportunity to enhance the value of CMAA to the industry.
- A part in directing information about the challenges facing club management professionals.
- A chance to exchange ideas and perspectives with other volunteer leaders.
CMAA’s Nominating Committee has identified qualifications criteria as well as several desired attributes that are part of the selection process for new and incumbent Board members. Interested members should consult the Board Service page for specific information or contact Kim Pasquale with any questions. Board nominations are due no later than May 31, 2022. All required candidate documentation is due by June 30, 2022. Thank you.
Scholarship Recipient Profile: Meet Carolyn Rehman, CCM, SHRM-CP
Check out the newest scholarship recipient profile on The Club Foundation website. Meet Carolyn Rehman, CCM, SHRM-CP, Director of Human Resources at the Cosmos Club in Washington, DC.
Students: Apply for the Student Chapter Grant and Joe Perdue Scholarship
Two deadlines are coming up on June 1:
- Joe Perdue Scholarship–undergraduate tuition dollars for students pursuing careers in the club industry
- Student Chapter Grants–travel funds for student chapter representatives to attend the World Conference
More Opportunities this Fall:
|
Sally Burns Rambo Scholarship |
Female Club Managers - professional development |
September 1 |
|
James B. Singerling Scholarship |
First-time CMAA World Conference attendees |
October 1 |
|
LaRocca Family Executive Scholarship |
Club Managers and their Mentees - professional development |
November 1 |
|
Willmoore H. Kendall Scholarship |
Club Professionals/Managers/Assistant Managers seeking their CCM |
November 1 |
Did You Know: You Can Listen to the Let’s Talk Club Management Podcast on Apple and Spotify
In addition to the CMAA website and SoundCloud, you can find Let’s Talk Club Management on Apple Podcasts and Spotify! Please be sure to rate, review, and subscribe so you don't miss an episode!
Features
 |
Featured Connect Discussion: New Member Welcome Material |
 |
• Featured MOL Job: General Manager in VT |
Resources
Support Your New Hires with the Club Resource Center
As new hires come in, feel confident and prepared with Staff Training 101! The Club Resource Center (CRC) offers a training series that contains eleven popular courses on various subjects that you can use during onboarding to arm your new team members with valuable knowledge.
Topics include:
- Health and Safety in the Workplace
- Sexual Harassment Prevention
- Workplace Discrimination Prevention
- Communication and Ethics
- Stellar Customer Service Best Practices
An annual CRC subscription costs less than $100 a month for UNLIMITED access and users. With a CRC subscription, your leadership and staff team will have access to hundreds of essential training courses and resources to take them to the next level.
Learn more about the Club Resource Center, an interactive training and resource platform for your entire team, by scheduling a 15-minute demo.
Trends and News
National Golf Day Hits Milestone
Annually, National Golf Day brings industry professionals to Capitol Hill to share the industry’s contributions and advocate for the legislative and regulatory issues impacting the industry. National Golf Day serves as the pinnacle advocacy event of the year for the American Golf Industry Coalition, formerly known as We Are Golf. The Coalition celebrated its 14th annual event on Wednesday, May 11. For the second consecutive year, the event was presented virtually, enabling the event to hit a new milestone. With more than 200 participants conducting more than 250 virtual meetings with members of Congress, every state in the US was represented for the first time in the event’s history.
Volunteer advocates from CMAA’s Advocacy Committee, Chapter Legislative Chairmen, and other interested members joined professionals from across the golf industry to educate Congress and their staff on critical issues including workforce and labor, environment, and health and wellness.
Key Trends Impacting the Golf Industry This Summer and Beyond
As we emerge from the pandemic, it’s quite clear that the golf industry won’t revert to 2019, rather shift and adapt to ongoing challenges and opportunities. Seven trends have emerged that club management professionals should consider to increase efficiency, attract guests, and boost business performance.
May 27 Is Don’t Fry Day
The National Council on Skin Cancer Prevention has designated the Friday before Memorial Day as “Don’t Fry Day” to raise awareness of skin cancer prevention and to encourage everyone to protect their skin as they head outdoors to kick off the summer season. Take time to remind your outdoor employees and members that sun protection is not limited to vacation. Remind your outdoor employees and members to protect themselves at work and play every day with sunscreen, sunglasses, and wide-brim hat.
There are fun graphics for your newsletters and social media available as well.
Association Calendar
| May 31 | Board Nominations Due |
| June 1 | Joe Perdue Scholarship Application Deadline |
| June 1 | Student Chapter Grant Application Deadline |
| June 6 | CSFA Budget Bootcamp Series: Wellness, Sports, Recreation & Youth from 1:00-3:00 p.m. EDT. |
| June 13 | CSFA Budget Bootcamp Series from 1:00-3:00 p.m. EDT. |
| June 20 | CSFA Budget Bootcamp Series from 1:00-3:00 p.m. EDT. |
| June 30 | Board Candidate Documentation Due |
| September 1 | Sally Burns Rambo Scholarship Application Deadline |
| September 7 | Virtual Club Leadership Summit |
| September 12-14 | Leadership/Legislative Conference–Washington, DC |
| September 19-23 | BMI General Manager/Chief Operating Officer-Michigan State University, East Lansing, MI |
| September 19-23 | BMI Club Management–Georgia State University, Atlanta, GA (FULL) |
| September 19-23 | BMI Golf Management–The Club at Admirals Cove, Jupiter, FL (FULL) |
| September 25-27 | Chef Summit–Chicago, IL |
| October 1 | James B. Singerling Scholarship Application Deadline |
| October 3-7 | BMI Food & Beverage Management–Hilton University of Houston (FULL) |
| October 6-11 | BMI International–Edinburgh, Scotland |
| October 10-14 | BMI Club Management–Georgia State University, Atlanta, GA |
| October 10-14 | BMI Leadership Principles–Los Angeles, CA (FULL) |
| October 17-21 | BMI Tactical Leadership–Cornell University, Ithaca, NY (FULL) |
| October 31-November 4 | BMI Strategic Leadership–Boston, MA (FULL) |
| November 1 | James B. Singerling Scholarship Application Deadline |
| November 1 | Willmoore H. Kendall Scholarship Application Deadline |
| November 14-18 | BMI General Manager/Chief Operating Officer-Michigan State University, East Lansing, MI |
| November 14-19 | Joe Perdue Certification Review Course-Georgia State University, Atlanta, GA |
| November 30 | Club Leadership Summit at Beach Point Club |
Webinars begin at 2:00 p.m. Eastern Time, unless otherwise noted.
Webinar registration opens approximately seven days prior to event.
Additional webinars will be posted as they are scheduled.