Club Introducing Culture Service & Club Etiquette sessions to students and new employees

Entry Details

Current Problems: The new generation is facing several social skills problems due to the rise of technology and social media, which has affected their ability to communicate and interact with others in person.

Some common issues include:
-Lack of face-to-face communication skills
-Inadequate of customer service mindset
-Limited problem-solving abilities

On the other hand, private club members are looking for..
-Personalized service/accessible customer service
-Attention to detail
-Timely and efficient service

Implementation

Offer a Club Culture Service & Club Etiquette sessions to students and new employees.

The club culture service course will focus on creating a welcoming and luxurious environment for members. This includes providing exceptional customer service, catering to individual preferences, and always maintaining a high level of professionalism. In addition, Club Etiquette course will teach employees how to deliver exceptional customer service. This includes being attentive, professionalism, courteous, creating a welcoming atmosphere for club members as well as respectful towards team and club members.